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We are here to help you

How long does shipping take?

All GemLightbox’s are shipped out of our warehouse with tracking. Once the order has been placed and confirmed, our team will take up to 3 business days to ship the item out. Shipping takes between 3-10 working days depending on the destination.

Does GemLightbox work with DSLR?

GemLightbox works with both DSLR and Smartphones. We would recommend using smartphones for online images and DSLR cameras for catalog images. To see the GemLightbox in action with DSLR cameras click here.

Can you shoot opals and pearls?

Yes, GemLightbox works great with Opals and Pearls. Sparkles™ is proven to work especially well with Opals bringing out the natural fires in images.

What's the return & refund policy?

You have 7 calendar days to return GemLightbox from the date you receive it. For our complete details on our returns & refund policy, please visit this page here. The warranty period is 1 year from the date you receive your GemLightbox. You can view our full warranty policy here.

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